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UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER HOW TO
UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER INSTALL
UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER DRIVER

Windows 8, 8.1 or 10: Go into Start => Brother utilities, scan then scanners and cameras.Ĥ. Windows 7 Users: Click Start => In the Search line type: Cameras => Click the link for View Scanners and Cameras. Windows Vista Users: Click Start => Control Panel => Hardware And Sound => Scanners And Cameras. Windows 2000/XP Users: C lick Start => (Settings) => Control Panel => Scanners And Cameras. Refer to your Network/Computer Admin or Router Manufacturer for support If you have no IP or IPv4 address, then the computer is not on the network.

UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER HOW TO

If you cannot determine how to disable the connections, refer to your Network/Computer Admin or Router Manufacturer for support. NOTE: If the computer has multiple network connections (two or more IP or IPv4 addresses), then you will need to disable all but one.

You may have to scroll to see all IP addresses.

You should receive information about your computer's network connection.

Press the Windows and R keys on your computer keyboard at the same time.

Verify the computer's network connection: NOTE: An invalid IP address would be all zeroes, an APIPA address (.x) on an Infrastructure network, or an address within an incorrect range for your network.Ģ. If there IP address is not valid, then the machine will need to be connected to the network using the initial setup instructions.

Verify that the Brother machine has a valid IP address for your network.

The network configuration list will now print.

Press MENU, 4 (Print Reports), 6 (Network Config), START.

UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER DRIVER

Note: You will need the Full driver and software package installed on the computer you are trying to scan to. Click here for information about required firewall ports. Once you are able to scan, re-enable the firewall to make sure it is not blocking the required network connection.

View All Brother Care Program Eligible Productsīefore you begin, ensure all active firewalls are disabled.

View All Refurbished - Sewing & Crafting.

View All Refurbished - Fax Machines & Scanners.

If after troubleshooting you are still unable to scan, contact your computer manufacturer or network admin for additional support. Attempt to scan from another network-connected computer to see if this computer is the cause of the problem. Reboot your computer and the power to your Brother machine.

Click here for instructions on how to disable the Windows Firewall. A firewall or security application may be blocking your Brother machine's communication. If the machine still doesn't scan, try the following possible resolutions: If the machine scans, then the scanner and driver are working correctly and the issue is resolved. Once the installation completes, attempt to scan a document again.

UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER INSTALL

If a compatible CD is available for your operating system, you may install the MFL-Pro suite software using it instead of the download.ġ4. Install or reinstall the MFL-Pro Suite using the "Full Driver and Software Package", which can be downloaded from. Select Yes, I want to restart my computer now, and then click Finish. Click OK if you are prompted to confirm the uninstall procedure. Click OK if you receive the uninstaller window.į. Select your model from the dropdown list if it is not already selected.Į. If the software is not listed, go to step 13.ī.